SUPPORT

 

Step1:
Log out from everything (including Dragon Nest Game). 

 

Step2:
Create new EYE account in https://sea.dragonnest.com/member/Account/SignUp and finish the email verification.
! Please do not log in into the game with a new EYE account before you finish all transfer steps here.
! Please use your real email address from @yahoo.com or etc. cause you have to verify the email.
  Otherwise, you cannot transfer.

 

Step3:
After verification of your e-mail (MUST), please make sure log in https://sea.dragonnest.com again.

 

Step4:

Click the Banner "Transfer Now" below PM Tasha's BLOG

 

Step5:
Please click "Apply for Transfer" and click "OK" to go to Cherry's transfer Page

 

Step6:
Please log in with your Cherry Account (to transfer) and Select Cherry Game Account > Apply Transfer

! If you cannot remember ID or PW or PinCODE of your Cherry Account, please contact Cherry.

 

Step7:
Step5 will get you to be in EYE transfer page again. Please click "Apply for Transfer" again.

 

Step8:
In your mail box, open up verification email and click "Click Here".

 

Step9:
Check your account name and click "OK"

 

Step10:
Now you can log in into the game now with your new EYE account!