NOTICE | (Updated as of 20th May) Postpone Event Reward Delivery of <Twinkle Twinkle Little Star> | 17. May. 2022 | Views 12098 |
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Dear Adventurers,
After verifying the event history, we have identified that there were a number of Adventurers who were not qualified for the previously sent reward during the Scheduled Maintenance on 17th May 2022 (GMT+8). During the verification, we also have found that certain Adventurers on the list of 17th May were doing their best to keep up with the event. We truly appreciate how hard it is to collect 500 Twinkling Little Stars.
Through the process, we have recognized that failed to anticipate collecting all data for the Twinkling Little Stars. This led to multiple verifications and confusion. We are very sorry for the inconvenience. We promise to do our best to prepare for every aspect in the future.
Therefore, we would like to inform that we have finalized the data of 17th May as the final one and still deliver the reward announced for 24th May (GMT+8). We hope that this notification could make the event enjoyable memory.
Thank you for your love and support.
Best regards,
EYEDENTITY GAMES
Dear Adventurers,
We have restored the backup log of the event and could successfully verify the list. The Rewards for the additionally verified Adventurers will be delivered during the Scheduled Maintenance on 24th May 2022 (GMT+8).
The reward can be claimed before midnight of 31st July 2022 (GMT+8) via Special Storage.
Thank you for your patience and understanding.
Best regards,
EYEDENTITY GAMES
Dear Adventurers,
Based on the multiple reports via 1:1 Inquiry, our team is now investigating the list to re-verify from this morning.
We will update this notice when completing this investigation work.
Thank you.
Best regards,
EYEDENTITY GAMES
Dear Adventurers,
The below demonstration has been verified and we successfully completed the reward distribution within the Scheduled Maintenace on 17th May 2022 (GMT+8).
Please receive the reward before midnight of 24th July 2022 (GMT+8) via Special Storage.
Happy Nesting!
Best regards,
EYEDENTITY GAMES
Dear Adventurers,
We regret to inform all of you that the event reward delivery of <Twinkle Twinkle Little Star> has been postponed.
Our team has found demonstrable need while extracting the relevant data so inevitably decided this delay.
└Event Link: https://sea.dragonnest.com/news/notice/all/828#star
In accordance with completing data verification, we will update the new reward distribution date.
Above all, we will do our best to make speedy reward distribution and ask for your kind understanding and patience.
Best regards,
EYEDENTITY GAMES