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MAINT. [Completed] Urgent Maintenance on 7th September 07. Sep. 2021 Views 75171

 

 

 

 

 

 

 

 

 

Hello. This is Dragon Nest Service Team.

Game service has resumed at 10:05 AM (GMT+8).

 

 

 

Once again, we sincerely apologize for this Urgent Maintenance, which has been repeatedly extended due to the unintentional issue of receiving Lindsay Token from the 'Welcome' box since the September 7 update patch.
We are continuing to delete Lindsay tokens and mounts obtained through the issue from the server. In turn, we'd like to inform you that temporary sanctions may be applied to certain accounts that have not been removed completely within this Maintenance time to apply countermeasures after server resumption.

 

 

In addition, we have completed the re-delivery of the revised version 'Welcome' box through the System Mail to the players who used the 'Welcome' Box equitably.

(Only for those who used equitably after completing the Update Patch ~ before start this Urgent Maintenance on September 7)

 

 

For the players who waited for a long time to resume our service, we have prepared the compensation as follows.
Please check the details below and make sure to receive them via
Special Storage.

 

 

 

 

 

[9/7~8 Urgent Maintenance Compensation Details]

 

 

 

20% FTG Deduction Buff (9/8 10:17 ~ 9/9 23:59PM, GMT+8)
FTG Recovery Potion (6000, 7-days) x1
Lapis x100
Platinum stone x 100
Red Dragonsoul Powder x50
Blue Dragonsoul Powder x50

Forest Dragon's Stem Scale x350
Cold Ebony Orb (1-day) x1

 

 

 

 

 

 

 

※Only accounts created before distribution can be received until 12th September, 23:59 PM (GMT+8).

※The 1:1 Inquiry Service or GM does not help with item transfer or re-delivery for any reason.

 

 

 


Once again, we are very sorry for the inconvenience and promise to do our best to complete the normalization of the service until the end.
 

 

 

Kind regards,

Dragon Nest Service team

 

 

 

 


 

 

Updated as of 8th September 02:27 AM (GMT+8)

 

 

 

 

 

 

 

Dear Adventurers, 

 


Hello, This is Dragon Nest Service Team.
With this notice, we regret to inform all of you that
we decided to extend this Urgent Maintenance once again as of 02:20 AM (GMT+8).

 

 


[Expected Service Resumption Time]

 

2021-09-08 10:00 AM (GMT+8)

 

 


All relevant divisions are doing their best to find out the cause of the unintentionally issued package/box after the September Update Patch and to arrange countermeasures.
We sincerely apologize to all of you for not being able to provide the much-anticipated newly updated patch contents and anniversary event in a stable environment.

 


Above all, our team promises to resume the game service as soon as possible, and once again, we apologize and ask for your kind patience.

Thank you.

 

 

Best regards,

Dragon Nest Service team

 

 

 

 


 

 

 

 

 

 

 

Dear Adventurers,

 


 
The update patch period has been extended by FIVE HOURS.

-7th September 2021 2010 HRS – 8th September 0410 HRS (GMT +8)

 


 
We are sorry for the extended maintenance time, and we will bring the server up as soon as possible. 


 
Thank you so much for your patience and cooperation.
 
EYEDENTITY GAMES

 

 

 

 

 


 

 

 

 

 

 

 

 

Dear Adventurers,

 

There will be an Urgent Maintenance on 7th September 2021.

The estimated maintenance time will be around THREE hours.

 

 

 

[Maintenance Period]

7th September, 2021 2010 HRS – 2310 HRS (GMT +8)

 

 

[Extended Period] (UPDATED 09.07 22:45)

 

The estimated maintenance time will be around EIGHT hours.

 

7th September 2021 2010 HRS – 8th September 0410 HRS (GMT +8)

 

 

 

[Reason for the Urgent Maintenance]

Inspection for the New/Returnee Package

 

 

 

 

 

We will bring the server back up as soon as possible.

We strongly recommend that you log out from the game before the stipulated time to avoid any item loss.

 

 

 

 

Thank you for your cooperation and understanding.

 

Best regards,

EYEDENTITY GAMES