SUPPORT

I tried running the game, but why do I keep seeing the “Unable to connect to server” message?

[Technical / Installation]

Dragon Nest may be down for maintenance. Please check the Dragon Nest official website for the latest news and announcements.

Ensure you are launching Dragon Nest with dnlauncher.exe and not dragonnest.exe.

Check if your anti-virus program or firewall settings blocking Dragon Nest from accessing the Internet? Add Dragon Nest client files (dnlauncher.exe and dragonnest.exe) onto your firewall exceptions list.

Use a wired Internet connection to connect to Dragon Nest, as wireless connections tend to be unstable due to varied reception coverage.