SUPPORT
| I purchased an item in the Cash Shop, my EYE Cash got deducted but I was not given the item, what should I do? |
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[EyeCash / Cash Shop Purchase]
Please send 1:1 inquire via the main webpage
a. Log in to the official Dragon Nest site - http://sea.dragonnest.com/member/Login
b. Click on the [1:1 Inquire] option in the Support Section on the main page.
c. Select [Cash Shop] in the Topic and fill up the required information in the form.
d. Submit the form.
Our Customer Service Officer will arrange for the crediting of the item once they verified the situation.
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